Review and acknowledge the below technical requirements needed for exam on your device. These requirements are for both in-person and virtual exams:

  • Your computer has passed EC Council’s system test.

  • Create an account with EC Council using this link

  • Create an account for Exam Specialists using this link

  • High-speed/broadband internet

  • 2.0 GHz or faster processor, 4GB or more RAM

  • Recommended browser – Chrome

  • Provide 3 times and dates (business days) you are available to test

  • Audio on test device

  • Webcam

If your device meets these requirements go to this link to submit your acknowledgement of the requirements and request your Exam Voucher through the chat function (chat bubble at bottom right corner). By acknowledging, you release liability for any exam issues that may occur on your device once you are sent your exam voucher. You will need to contact EC-Council at this link to resolve any issues.

The Day of the Exam

Virtual Exam

  • 30 Thirty minutes prior to the scheduled exam start time, log in to your EC Council exam center at this link and follow the instructions to take the exam.

  • Test your computer one more time

  • Use the webcam to take a picture of your phone ID

  • Use the webcam to show a clean desk, ceiling, walls, and floor

ACI Learning in-person Testing Center

  • Arrive and check-in 30 minutes prior to the scheduled start time of your exam

  • Present a photo ID

Submit the results of your exam

  • Send to your Learning Hub representatives through the ACI Learning Chat Bubble at this link

Rescheduling an Exam

  • Rescheduling an exam must been done no less than, 48 hours (2 business days), prior to the start of the scheduled exam, or a fee will be charged.

Help and Support:

  • EC Council Support link

  • ACI Learning Support link

If you need more time to prepare for your exam, the below resources will help you:

  • Set up a meeting with your Learning Hub Instructor Mentor. There is a certified Instructor Mentor for each Learning Hub.

  • Attend a Mentoring session that is available Monday-Friday from 10am-2pm MT every week and is facilitated by a certified Instructor Mentor.

  • Review the “Study Tips and Tricks” provided to you in the ACI Learning Portal.

Our goal at ACI Learning is to make sure you pass your Certification Exam, so we can put you on the road to Success! Please don’t hesitate to ask if you have any questions?

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