ITIL Exam Requirements:

In order to be eligible for a virtual exam voucher, your home computer must meet the technical requirements and pass the required test located at link below:


Once you have tested and passed the requirements, connect with ACI Support through chat bubble at this Link and agree to the terms below:

  1. Your computer has met the requirements.

  2. You have reviewed the OS or Windows test requirements located in the ACI Learning Portal

  3. Acknowledge that you understand that any issues with your exam once we release the exam voucher to you, are not the responsibility of ACI Learning and are to be resolved by going to this PeopleCert Support Link .

  4. ACI Learning is not liable for any computer issues or virtual exam issues as they are outside of our control once the exam voucher is released to you.

Once we have received your acknowledgment we will order and send you your virtual exam voucher. You will be responsible for logging into this Link to set up your exam day/time.

If you have any questions or concerns please feel free to reach out to us.

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