I'm having a hard time accessing my lab environment; Who do I contact?

First, refer back to your course content tab within your ACI Learning Portal and make sure you followed all the steps correctly.

Please ensure you are using the recommended browser - Chrome.

The type of browser can make a big difference with viewability and performance.

If you continue to have issues, you can inform your instructor or reach out to us in the help chats at the bottom of the page or via https://help.acilearning.com/ or the lab provider support.

Please describe the problem in detail, list what steps have been taken, and if possible, it would be helpful; to include a screenshot of the error.

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