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ProPortal FAQ

Frequently asked questions about ITPro's admin console: ProPortal

Jody Lefevere avatar
Written by Jody Lefevere
Updated over a week ago

Can I add an entire course to a Module?

  • Yes, you can! Click the "+" symbol next to the course you add. This will select all of the episodes in the course. If you like, you can then deselect individual episodes of the course. Just click the checkmark next to episodes you want to remove from the module.

How far out can I assign a Learning Module?

  • You can assign a Learning Module out indefinitely, but it is best to assign smaller chunks of content at a time. It is helpful to determine how much time per week is reasonable for your team to commit to the assignment and build due dates from there.

    Many of our courses are comprised of 10+ hours of content and so assigning sections at a time helps set achievable goals and increases team engagement.

    When setting the due date, you can see what the average study time per week would be to complete the assignment on time:

Can I make changes to a module after it’s been created?

  • No, the only change that can be made is to the Assignment Name and Description. Once the assignment has been created, no further changes are possible – take your time over the set up!

Can I re-purpose a Learning Module with multiple due dates?

  • Yes, you can allocate learning Assignments multiple times to different people with a variety of due dates.

If I previously watched content that is assigned to me will I get credit toward the assignment for that content?

  • Yes! Your viewings prior to your assignment will count towards your viewing.

    Note that viewing the content after an assignment is due will not be logged under the assignment!

Can I edit the due date once an assignment has been made?

  • No, once the assignment has been made the due date cannot be changed. You will need to create the Assignment with a new due date if there is a change in timescale. Once an assignment’s due date is set, we want to stick to it to ensure we know what we need by the time we need it!

How do I assign Virtual Labs and Practice Tests?

  • This feature is not yet available but will be enabled in future releases. Practice test and vLabs are available in the relevant courses, right now we’re working on a way to allocate this within an assignment.

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