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ProPortal Assignments for Seat Admins
ProPortal Assignments for Seat Admins

A feature walk-through of the ITPro ProPortal Assignments.

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Written by Team
Updated over a week ago

If you have not read our ProPortal Walk-Through, please start here before proceeding with the Assignments section!  

Terms to know: 

Subscription: The total memberships available to a company that allow invited users to access ITPro. 

Seats: The number of available memberships you can assign to users to allow access to ITPro.  

User: A person assigned a seat on a subscription to ITPro’s learning platform. 

Seat Admin: A person assigned access to the ProPortal (Seat admins do not use seats). 

Activate: The action that gives users a seat on your subscription. 

Deactivate: The action that removes users from a seat on your subscription.  

Team: A group of users created by a Seat Admin, by job role or learning goals.  

Activity: A summary of User’s/Team’s/Subscription’s viewings, usually generated as an Excel document.  

(Learning) Module: A collection of content (episodes and/or courses) with a name and a description created to be assigned to one or more Users.  

Assignment: A Module that has been assigned to one or more Team Members with a due date.  

Assignment Walk-Through 

The Assignment page is available on the side navigation on the left of the ITPro ProPortal. 

Once on the Assignments page, click the “Create New Module" button. Now it’s time to choose what your focus will be. Give your module a title and we’re good to click “Create New Module.” 

To give your users a better understanding as to the learning goals intended by your module, you can write a more detailed description below the title to make sure all users know what is expected to receive a completion.  

Now it’s time to start selecting the modules that will make up this assignment.

We suggest working on short rotations when creating assignments. There is no limit to the number of modules you can make, so stagger the learning into smaller chunks with achievable timelines to complete them.

For this example, we’ve selected ITPro 101 and End User Security as a good topics to start with. The total viewing time for the whole ITPro 101 course is 58 minutes, so let's assign the entire course.

To select a full course, click the plus “+” sign next to ITPro 101. You’ll see an orange checkmark when the  course has been successfully selected. 

In other cases, you may want to add individual episodes rather than full courses. You can select the “Episodes” button below any course and a dropdown menu of the episodes will appear. Any selected episode will also be indicated with an orange checkmark.

For this example, let’s say we also want our team to have some IT security awareness information. First, click the "Security Skills" topic above the search area, and then locate the "End User Security Skills" course. Then click the arrow icon next to "Episodes."

Let's add two episodes from this course, which will add about an hour more viewing time for the module:

Once you’re done selecting episodes, scroll to the bottom of the page and click “Next.” On the final screen before finalizing your module, you’ll have the option to re-arrange the courses and episodes you have assigned.

Use this section to check the total time of the course and make sure it aligns with your initial objective and reorder the selected courses and episodes if needed.

Once you’ve got your module list complete, click “Create Module” to finish!


🎊Well done, you’ve just created your module!🎊


Next, you'll be prompted to pick the users/teams to assign this module to complete.

  • Choose which users/teams you want this assignment to be allocated to by clicking the empty checkboxes next to their names. 

  • Only ACTIVE users are able to be added to modules. 

  • If you are adding a team to a module, you can filter the list by teams using the white dropdown menu (Want to learn how to create and effectively implement teams? Check out this article!

  • Pick a date in the future by when you expect this assignment to be completed (we call this a “Due Date”). As mentioned, we suggest not making this too far in the future, but also with enough time for your users to fully complete the material on a set schedule. Short, focused, and well-paced is the way to go. 

  • When setting a Due Date, a learning pace estimate is automatically calculated based on the hours of the assigned module over the timeframe of the assignment. 

  • More than 10 hours per week may be feasible for some users, but keep in mind that best learning pace practices vary by the courses assigned and user’s/team’s own availability. 

  • Assignment Due Dates cannot be changed after creating the assignment. It is important to note that once your assignment Due Date has passed, user data for that assignment will no longer be tracked. If one of your users watches part of the assignment after the Due Date, their activity will be tracked on individual episodes, but it will not count towards assignment progress.  

  • Assignment progress will track through 11:59 PST of the designated due date. 

  • If you need to see your user's viewing data from after an assignment Due Date, you will simply need to create a new assignment with an extended Due Date. Viewing data will be updated once a new assignment is created.  

  • Assignments will be removed from your team's individual activity page 15 days after the assignment's due date.

Once you’re happy here, hit “Assign Module” at the top and you’re done! The users selected will now see this Assignment show at the top of their Dashboard notification bar the next time they log in. You can learn more about how assignments work for users here.

Options for Existing Assignments

After you've created assignments, you can use them as often as you need!

  • From the Assignments page in the ProPortal, you can click Assign to add more users to any assignment.

  • Click View to see what course content the assignment uses, view progress for users who have been assigned, unassign users, or download an Activity Report for that assignment.

  • You can also Clone and Delete assignments from the Assignments page.

Having trouble with your team's Modules and Assignments? Send Customer Success (Success@ITPro.TV) a message about the issue, we’d be happy to help.  

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